🔒 Privacy Policy – Dream Tails

Effective Date: [28/08/2025]

At Dream Tails, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

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1. Information We Collect

When you use our website or services, we may collect:

Personal details (Name, Email, Phone number)

Booking details (Service type, Date & Time, Location)

Payment details (via secure third-party gateways)

Basic information about your pet (Breed, Age, Preferences)

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2. How We Use Your Information

We use the collected data to:

Provide and manage your bookings

Improve our services and customer experience

Send confirmations, reminders, or promotional offers

Ensure the safety and comfort of your pets

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3. Sharing of Information

We do not sell or trade your personal data.

Information may only be shared with our verified groomers/walkers to fulfill your booking.

Payment details are handled securely via trusted payment gateways.

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4. Data Security

We take appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure.

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5. Cookies & Tracking

Our website may use cookies to enhance user experience and analyze traffic. You can disable cookies from your browser settings anytime.

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6. Your Rights

You have the right to:

Access, update, or delete your information

Opt out of marketing emails/messages

Contact us for any privacy-related concerns

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7. Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 Email: support@dreamtails.in
📞 Phone: +91 6280185874